Ensure User adoption and understanding with UPK

The Oracle User Productivity Kit (UPK) is a highly interactive training tool that can integrate with PeopleSoft applications, or third party products, giving you a step-by-step walk-through of a specific procedure. UPK captures steps taken in an application and plays them back whenever required. With a single, authoring session UPK gives you the ability to produce system process documents, test scripts, training manuals, presentations, performance support and quick reference guides. UPK contains multiple learning methods: watch and practice simulations, evaluate user knowledge, and in-application context appropriate support –all important mediums for promoting and measuring user understanding. It contains pre-recorded delivered content and is also a rapidly customisable solution that can assist you in quickly creating the critical documentation, training and support materials required for your organisation.

Solidnet have used UPK at client sites and know how to utilise it to best effect and exploit its capabilities to add maximum value to your implementation.

In summary, UPK:

• Gives you the ability to manage knowledge as a strategic asset
• Promotes end user adoption and competency
• Provides a facility to measure and improve workforce effectiveness
• Streamlines business processes and reduce costs
• Helps realise immediate and long-term project benefits

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