“Solidnet Solutions have been providing application support and development to Communities and Local Government for three years and during that period have provided innovative solutions to a number of interesting challenges for our organisation.”

Mark Burch, Deputy Director HR, Communities and Local Government

Targeted support for your specific needs

Solidnet have an exceptional reputation for high quality and cost effective Application Managed Services. We can offer a wide-ranging variety of both application and technical support services, using our considerable consulting expertise and knowledge.

Solidnet Services include:

Systems administration
Comprehensive maintenance
Security provisions
Development resources
Change management specialists
Help desk
Bug tracking and fixing
Analysing patches and bundles
Training documentation and delivery

Our primary aim is to provide a competitively priced alternative to in-house support giving you access to a range of specialist skills that can often prove both expensive and difficult to recruit, train and retain.

We can offer anything from 3rd line response to a fully managed support solution using our own bespoke helpdesk system.

Solidnet Benefits:

Accommodating your specific business requirements
Responsive and timely resolution of issues
Cost effective – you pay only for what you utilise
Complete range of application and technical services
Flexible delivery, either on site, remotely or a combination of both

Application Managed Services
Just some of our many support offerings

Solidnet Approach:

Our support services encompass varying levels of service and payment options offering you a comprehensive and adaptable solution.

Our focus is entirely on our customer's needs, so much in fact that we do not offer the traditional tiered support level packages often seen by other service providers. We prefer to offer a unique approach enabling us to tailor the service to each individual client and their specific needs. Not only does this offer excellent value for money - you only pay for what you really want - there are also no hidden extras, enabling your business to control and predict costs more efficiently.